Plumber Finder - Home Services Direct Ltd

This is our Home Services Direct Ltd Plumber page. We have listed the full address of Home Services Direct Ltd, phone numbers and websites. Home Services Direct Ltd is in Ashford and can fix leaking pipes, burst pipes, install kitchens and showers and bathrooms. | [Edit Text]

Home Services Direct Ltd
The Old Bakehouse
Forge Lane
TN23 1JW
01233 650550
01233 647268

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Latest Reviews

Review by Home Services Direct Ltd Home Services Direct Ltd

We now are on approximately 150,000 Jobs completed
Are stats are as follows-
95% Jobs completed within the hour
99% customer satisfaction rate
always happy to help if you call up and ask to speak to one of us in the office
Kyle being the call centre manager with Adam as the team leader either one of them are here monday to saturday

Best regards Ian Hawkes MD
We just want what's best for our customers so if any one who has left a review on here please call us on 01233 650550 to talk about it thanks

Jun 23, 2018
Review by kev kev

Home services direct LTD ripped my elderly parents off, charging 150 for seven minutes work, just to apply a syphon to a toilet. Proper crooks, claim 75 half an hour, then claim charge minimum one hour. Never use this company again

Mar 15, 2018
Review by Richard Richard

Ball cock replaced in roof tank. Water started coming through the ceiling following replacement. On inspection I found the joint between the ballcock and the feed pipe had not been made properly causing a slow leak. I have had to have the ceiling replaced. Also the spout was not installed causing water to splash out of the tank and no lid was put on the tank. Avoid!

Sep 14, 2016
Review by Mo Mo

This company, local plumbers or home services direct Ltd are proper crooks, very expensive.
I had a plumber come to work at my house for all day. The final bill was enormous too expensive. But we get money back in the end. At first they told us a cost for half an hour. I was not happy and got a discount. Then after the work was done we got a large bill. So we complained and got another discount. The work the plumber did was good but we said it was not. We kept complain and in the end they gave us money back.
My advise is don't use. But if you do you must not take the first price and you must keep complain. Saved me hundreds.

May 10, 2016
Review by Dave Dave

Called out to repair a toilet flush. Told us we needed a new siphon which he went out to buy and then claimed to have replaced. Didn't leave the old part or the box the new part was supposed to have come in. Even though he managed to flush the toilet, it wouldn't work when we tried. Numerous phone calls to the manager got him to come back the next day, where he said it was our fault for not knowing how to use a flush. After a shouting match, he put in another part in a third of the time he charged for the previous day, which worked, and then refused to leave the 'new' part he'd installed the day before, probably because we saw it was covered in scum from years of use and most definitely not a day old. And the total cost of this service was £144. Absolute out and out robbing lying cowboys. Never ever would I recommend anyone to go near them.

Mar 22, 2016
Review by Andrew latchford Andrew latchford

125 an hour PLUS VAT - avoid this company at all costs. 20min job stretched out. Plumber cracked a perfectly fine pipe and expects customer to pay for his mistake.

Apr 16, 2015
Review by Sy Sy

Avoid this company, They will quote you once price and charge you another when the job is done.

Apr 15, 2014
Review by Binjie Zhao Binjie Zhao

Avoid this cowboy plumber, he's rude, dangerous and incompetent. See more complaints against them here:

Nov 12, 2013
Review by Susan Spencer Susan Spencer

Mr Ian Hawkes is the Managing Director of this "Lead Generation" firm - his words. I looked on Yell for a "local plumber" to fix a slight leak in a tap and got a man from out of the area who took one and a half hours to do a 30 minute job. I was charged 95 plus vat for a tap that retails at 49.99. Total bill 376. The work is not guaranteed as I have found out 4 months later. My kitchen is flooded from where the tap meets the water supply. Mr Hawkes hung up on me because he found me very "rude, abrupt, and threatening".

Mar 6, 2013
Review by Pat Crosby Pat Crosby

Told a friend that their rate was 45 per half hour. When plumber turned up after three days told her the rate was 65. He ponced around for an hour, left the worm from his drain rods up the drain, said it was collapsed and needed a camera survey and left. I had to rod the drain after he left and found the worm he left up there. Avoid this firm at all costs!

Feb 11, 2013

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Plumber Rating
Home Services Direct Ltd

2 out of 5 based on 24 ratings.
10 user reviews

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